Terms of service

Terms of Service

Last Updated: November 18, 2025

Welcome to no added (hereinafter referred to as "we," "the Company," or "no added"). We own and operate the website www.noaddedskincare.com(hereinafter referred to as "this website"), providing an online shopping model and a one-stop delivery service (hereinafter referred to as "Services").

Please read these terms carefully before using this website. By using this website or any part of it, you agree to be bound by the following terms and conditions. We may update these terms and conditions from time to time, and the revised terms will take effect from the date of posting.

1. Ordering

1.1 When you place an order, the product price will be based on the price displayed on the order date.

1.2 All product prices on this website are in Hong Kong dollars.

1.3 The system will send an email to the registered email address to confirm that we have received your order. This email does not constitute a promise of delivery for the ordered products.

1.4 We reserve the right, at our sole discretion, to decline or cancel any order for any reason, including but not limited to:

  • 1.4.1 Insufficient stock of the ordered product;
  • 1.4.2 Inability to arrange delivery to your area; or
  • 1.4.3 Errors in the pricing of one or more products due to human or computer errors or incorrect pricing information provided by suppliers.

1.5 By placing an order, you are purchasing the products at the specified price. Once your order is submitted and confirmed with payment, no refunds will be available. All full-price or promotional and discounted products are non-refundable and non-returnable.

1.6 Stock availability is displayed online and is regularly updated; however, it should not be relied upon as a precise statement of the availability of the products you wish to buy.

1.7 If the items you ordered are not sufficiently in stock, we will contact you to inform you of the expected restock date, and you may choose to:

  • (i) Wait for all items in the order to be shipped together upon arrival.

2. Payment

2.1 We accept payments via Apple Pay, Google Pay, Shop Pay, Mastercard, Visa credit cards, bank transfer, FPS, PayMe, and Alipayhk. All orders will be settled in Hong Kong dollars.

2.2 We utilize third-party payment services for online transactions. By placing an order, you agree and accept that your credit card information will be collected, processed, and stored by the payment service provider, subject to their terms and conditions. You agree to bear any losses incurred during credit card transactions, and we shall not be liable for any such losses.

2.3 We do not collect or retain your credit card information. If you choose to store your credit card information for quick checkout, you agree that such information will be encrypted and stored by the third-party payment service provider.

2.4 The Company reserves the right to change payment methods for online shopping at any time without notice.

2.5 The products and prices displayed on this website are for reference only and are subject to change or modification at the time of actual transactions.